Our Thinking


Onboarding Sales Reps to Enable Customers

Luke Kempski

Stacey Gardner, Senior Learning and Development Specialist, Microsoft

Today’s sales representatives need to bring value to customers. At Microsoft, the seller needs to educate the customer on how the product will solve business problems and enable opportunities. As a senior learning and development specialist, Stacey Gardner’s mission is to develop sales reps to enable every person and business worldwide to use Microsoft products to achieve more.

https://www.youtube.com/watch?v=6R117hLXtxsShowing Customers How Microsoft Products Solve Problems As a senior learning and development specialist, Stacey Gardner’s mission is to develop sales reps to enable every person and business worldwide to use Microsoft products to achieve more.TM29Shttp://img.youtube.com/vi/6R117hLXtxs/default.jpg

Stacey believes that many organizations misunderstand what sales people value in training.  Too often, she sees inaccurate stereotypes influencing decisions on training approaches.

https://www.youtube.com/watch?v=Emb9gGcPjtQWhat Sales Reps Want from TrainingMiscrosoft's Stacey Gardner believes that many organizations misunderstand what sales people value in training. Too often, she sees inaccurate stereotypes influencing decisions on training approaches. TM34Shttp://img.youtube.com/vi/Emb9gGcPjtQ/default.jpg

Every business finds it challenging to find and develop representatives who have the technical background and the interpersonal skills to achieve sales results. At Microsoft, they focus on understanding customer needs as the foundation for onboarding and training sales people.

https://www.youtube.com/watch?v=n7NNKjknXNQA Comprehensive Approach to OnboardingEvery business finds it challenging to find and develop representatives who have the technical background and the interpersonal skills to achieve sales results. At Microsoft, Stacey Gardner says they focus on understanding customer needs as the foundation for onboarding and training sales people. TM26Shttp://img.youtube.com/vi/n7NNKjknXNQ/default.jpg

As a learning and development professional, Stacey finds inspiration in helping people reach their potential. It’s more than a job or profession for her. It’s a mission.

https://www.youtube.com/watch?v=gJp6WiGkR08Making a Difference with Learning and DevelopmentAs a learning and development professional, Microsoft's Stacey Gardner finds inspiration in helping people reach their potential.TM47Shttp://img.youtube.com/vi/gJp6WiGkR08/default.jpg
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